Refund policy

Refund Policy for Digital Products

At GetPetWellnessLab, we are committed to providing high-quality digital products designed to support the health and wellbeing of your pets.

Due to the nature of digital content, all products are delivered instantly after purchase and cannot be returned. For this reason, all sales are considered final, and refunds are generally not issued once access to the product has been granted.

Exceptions

We understand that certain situations may require special consideration. Refund requests may be reviewed on a case-by-case basis in circumstances such as accidental duplicate purchases, verified technical issues that prevent access to the product, or other exceptional cases deemed valid at our discretion.

Submitting a Refund Request

If you believe you are eligible for a refund under the conditions outlined above, please contact us within 30 days of the purchase date.

Email: hello@getpetwellnesslab.com

Your request should include your order details and a clear explanation of the issue encountered.

Review Process

All requests will be carefully reviewed. If a refund is approved, it will be processed using the original method of payment. Please allow 5–10 business days for the refund to be completed, depending on your payment provider.

Customer Support

If you have any questions regarding this policy or require assistance with your purchase, you can contact us at hello@getpetwellnesslab.com.

Final Note

By completing a purchase on our website, you acknowledge and agree to this refund policy. We appreciate your trust in GetPetWellnessLab and remain committed to delivering simple, effective tools to improve your pet’s daily health.